Understand the pros and cons of hiring an outsourced sales team
A successful business is not one that flaunts great sales volumes. Of course, sales are important to keep your company on the move, but it’s not the only element you need to succeed.
The digital revolution changed the way customers behave and put them at the center of attention. This impulsed companies to develop good products and deliver excellent customer service.
The key to creating loyal customers is having a deep understanding and analysis of the buying experience. This goes from the customer’s very first steps on the buyer’s journey to excellent post-sales service.
Some work teams may feel overwhelmed trying to achieve success in every stage of the sales process. This represents a big challenge for a company as you need to invest time and money in training your in-house sales teams.
A good leader can detect both the strengths and weaknesses of their teams. They can recognize and adapt to new technologies and know precisely when to hire third-party services to improve sales and efficiency. This is when B2B sales outsourcing comes into play.
What does outsourcing mean in the first place?. Outsourcing is the practice of hiring a third-party company to manage specific areas of your business, such as customer service or marketing departments.
Sales outsourcing is an excellent and cost-effective way to acquire a fully skilled sales team. Even though outsourcing your sales team seems to be a prominent solution for a company, some business owners may feel reluctant to hire this kind of service. One of the biggest fears about outsourcing your sales team is providing the sensitive information to a third-party agency.
However, fear is always part of a transformation process, and outsourcing your sales teams, may provide your organization with some real advantages for growth and success.
«Sales outsourcing is an excellent and cost-effective way to acquire a fully skilled sales team»
Whether they’re small or big companies, businesses of all sizes experience a common issue when expanding and covering different territories: having enough salespeople. This issue may curb your business’ potential and affect your growth. A precipitated expansion can be a threat to your business. Putting aside your sales team’s essential role just to focus on exploring new territories will certainly impact your sales.
That’s when outsourcing sales services can become a crucial solution for a hassle-free business expansion. Outsourced teams can develop and test whole new sales strategies and different ways to approach new markets, without shifting your business focus and net profits. Furthermore, as outsourcing helps you save money, you have more room for testing and improving processes.
Outsourced sales teams already have the essential skills and knowledge to handle new perspectives and horizons rapidly.
Increasing sales and having lower expenses is the main goal for every business. This is one of the main reasons why companies choose to outsource their sales services. Some of the areas in your business where outsourcing can help you cut costs include hiring and training salespeople and office locations.
Hiring takes time, the process is tedious, and there is one more salary to pay at the end of the day. Outsourcing your sales team is practical and easy since SDR teams are already formed and can guarantee results from day zero. Moreover, you can focus on improving the products or services your company offers rather than wasting valuable time on hiring processes.
To achieve your business goals, you need more than talented sales reps. You also need to provide them with the right tools to analyze and manage data. These days, there’s plenty of marketing tools for different targets. A big challenge is choosing the most suitable one for your business’ needs. Moreover, mastering those tools may take a long time, and time is invaluable.
Outsourcing provides your business with a professional sales team who knows how to master the market’s best CRM tools. And as these companies usually pay for those marketing tools, you have a cost-effective option to enhance your business with the latest technologies.
Silo working happens when different departments within a company don’t share information or communicate with other colleagues effectively. This represents a major drawback for your business goals, and the big problem is that it’s a common practice in several companies.
On the other hand, Outsourcing breaks the silo structure by providing companies with sales teams that have a holistic approach. They promote communication across departments like marketing and sales who often work in silo structures in most companies, and as a consequence, they help improve the overall sales process.
B2B Sales Outsourcing companies offer integrated sales and marketing teams, which is a great alternative to the traditional isolated department structure. Your business won’t have to deal with expensive training to staff marketing and sales areas individually. This definitely breaks the obstructive silo culture, thus, in a cost-effective way for your business.
Outsourced teams are also trained to accomplish narrower deadlines, which is usually a setback for in-house teams due to the silo culture.
Another advantage of outsourcing sales for your business is that you can improve your in-house sales reps’ performance by working alongside external teams. The expertise and efficiency that outsourced teams have can provide your employees with new perspectives or fresh ideas.
You may be wasting your account executives’ (AEs) potential by relying on them in the prospecting routine, like cold calling and emailing. You need account executives’ valuable expertise to focus on closing deals and working with customers. This is the reason why hiring outsourced sales development reps (SDRs), who focus on handling prospecting tasks, is a smart strategy for any business.
This is a significant benefit for your company to scale sales and get high-quality training while encouraging in-house teams to think outside the box. Outsourced teams can help you improve your company’s practices thanks to their experience across several industries, thus, you will get a focused workforce maximizing your ROI.
If you’ve decided to give B2B sales outsourcing a shot, you first need to identify pain points and gaps within your sales processes. By detecting the opportunities for improvement, you will have the ability to find the right outsourcing partner.
You will discover outsourcing is the perfect way to cut costs without losing brand authority and consistency efficiently. Moreover, you will leverage your business sales even in uncertain times, which is a significant advantage these days.
Agile B2B Sales Outsourcing provides the solutions your business needs to boost sales and make your company’s processes more efficient, saving time and money. We can scale your business up with lead generation services, sales reps, and many other valuable services.
Contact us now to learn more about the extent of our services and how we can make your business grow!